Mozilla CEO Chris Beard has lashed out at Microsoft CEO Satya Nadella in a blog post, criticising the company for making it difficult for users to change the default browser in the new Windows 10.
Mozilla is not understandably happy with this move as it is hard for third party appss such as Firefox and Chrome to change the default programs for different tasks. Chris Beard believes that this attempt is “an aggressive move to override user choice on Windows 10.”
According to the blog post, Mozilla CEOargues, “It now takes more than twice the number of mouse clicks, scrolling through content and some technical sophistication for people to reassert the choices they had previously made in earlier versions of Windows. It’s confusing, hard to navigate and easy to get lost.”
Mozilla has also created a video and posted it on its YouTube channel explaining the amount of clicks required and time spent to set Firefox as the default browser.
Towards the end of the blog post, Mozilla CEO said, “We strongly urge you to reconsider your business tactic here and again respect people’s right to choice and control of their online experience by making it easier, more obvious and intuitive for people to maintain the choices they have already made through the upgrade experience.”
Microsoft responded to this statement as follows:
“We designed Windows 10 to provide a simple upgrade experience for users and a cohesive experience following the upgrade. During the upgrade, consumers have the choice to set defaults, including for web browsing. Following the upgrade, they can easily choose the default browser of their choice. As with all aspects of the product, we have designed Windows 10 as a service; if we learn from user experience that there are ways to make improvements, we will do so”.
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